Please select your phone brand

Huawei

How to solve the interruption of printing on Huawei mobile phones?

If your phone is unable to receive notifications from Laser Explorer, please try the following steps and then reboot:

Make sure your phone is connected to the network
Check your phone’s settings

Take Huawei nova9 as an example:

1. Go to Settings — Notifications — Apps Laser Explore — Allow Notifications

2. Go to Settings–Battery–App Laser Explorer–Launch settings, Allow Auto-launch, Allow Secondary launch ,Allow Run in background–OK.

OPPO

How to solve the interruption of printing on OPPO mobile phones?

If your phone is unable to receive notifications from Laser Explorer, please try the following steps and then reboot:

Make sure your phone is connected to the network
Check your phone’s settings

Check the settings of the phone (take OPPO reno7 as an example):

1. Go to Settings — Notifications and Status Bar — Notification Management — Laser Explorer — Allow Notifications

2. Go to Settings–Battery–App Laser Explorer–Startup Management–Turn on Allow auto launch, Turn on background activity.
VIVO

How to solve VIVO mobile phone printing interruption?

If your phone is unable to receive notifications from Laser Explorer, please try the following steps and then reboot:

Make sure your phone is connected to the network
Check your phone’s settings

Check the settings of the phone (take OPPO reno7 as an example):

1. Go to Settings — Notifications & Status Bar — App Notification Management — Laser Explorer — Allow Notifications.

2. Go to Settings–Battery–Background Power Consumption Management–Apply Laser Explorer–Turn on Allow high background power usage.
Xiaomi

How to solve xiaomi printing interruption?

If your phone is unable to receive notifications from Laser Explorer, please try the following steps and then reboot:

Make sure your phone is connected to the network
Check your phone’s settings

Check your phone’s settings (using xiaomi 12 as an example):

1. Go to Settings — Notification & Control Center — Notifications– Laser Explorer — Allow notifications badges.

2. Go to Settings–Power saver  Battery–Battery–App Battery Saver–App Laser Explorer–No restrictions.
Samsung

How to fix Samsung phone printing interruption?

If your phone is unable to receive notifications from Laser Explorer, please try the following steps and then reboot:

Make sure your phone is connected to the network
Check your phone’s settings

Check your phone’s settings (take Rs Gs 22 as an example):

1. Go to Settings — Notifications — Laser Explorer — Show notifications.

2. Go to Settings–General Management–Battery–Power Management–Auto-Run Apps–App Laser Explorer–Trun on.